|
Contact Cisco Customer Service Customer Service Contacts
|
| |
For fast access to Cisco Customer Service, including help on Order Status, Changes, Returns or Internet Commerce Tool assistance - use the online Customer Service Case Management tool.
Cisco Service Levels
Cisco Customer Service is committed to fast response with most cases receiving confirmation within eight hours and complete resolution within 48 hours. The time taken for the complete resolution of a case varies according to the complexity of the request; however we aim to resolve cases on average within 48 hours.
To contact Cisco Customer Service, please refer to the e-mail addresses and phone numbers in these regions.
|
| Asia Pacific |
| Country |
Phone Support |
Email Support |
| Australia |
1 800 688 936 |
Customer Service
cs-support-apj@cisco.com |
| China (North) |
10800 6100291 |
| China (South) |
10800 2610291 |
| Hong Kong |
001 800 6161 7611 |
| Indonesia |
001 803 657 579 |
| India |
000 800 6501169 |
| Korea |
0030 861 0059 |
| Malaysia |
00800 6161 7611 |
| New Zealand |
0 800 449 094 |
| Philippines |
800 6161 7611
(PLDT service provider) |
| Singapore |
800 6161 7611 |
| Taiwan |
00 800 6161 7611 |
| Thailand |
001 800 6161 7611
or +662 263 7077 |
| Other Countries |
+65 6317 7046 |
| Japan |
| Country |
Phone Support |
Email Support |
| Japan |
0120 532 440 |
Customer Service
cs-support-nihon@cisco.com |
| EU/EM (Europe/Emerging) |
| Country |
Phone Support |
Email Support |
| France |
0800 505 136 |
Customer Service
cs-support-emea@cisco.com |
| Germany |
0800 101 6793 |
| Italy |
800 787854
or +39 039 629 5353 |
| Spain |
900 846 084 |
| United Kingdom |
0800 085 4852 |
| Saudi Arabia |
1 800 10, and when asked, enter 888 443 2447 |
| United Arab Emirates |
0 800 121, and when asked, enter 888 443 2447 |
| Rest of EU/EM (Europe/Emerging) |
+31 20 485 4500 |
| The Americas |
| Country |
Phone Support |
Email Support |
| Canada |
1 800 553 6387
Option 3 |
Customer Service
cs-support-canada@cisco.com |
| Latin America |
1 408 526 7208
Option 1 Spanish
Option 2 Portuguese
Option 3 English |
Customer Service
cs-support-latam@cisco.com |
| Brazil |
0 800 8911743 |
| Chile |
+56 2 431 4945 |
| Colombia |
0 1 800 9 155960 |
| Mexico |
001-8663177560; +52 5552671195 |
|
Argentina |
0 800 6661690 |
| USA |
1 800 553 6387
|
Customer Service
cs-support-us@cisco.com |
Additional Worldwide Contacts
Access additional Cisco Worldwide Contacts including Cisco Sales offices, corporate locations, Technical Assistance Center and more.
|
|
|
