Cisco Voice
Technology
Group
Subscription
Tool
Set up
notifications
for
individual
software
products
including
Cisco
CallManager,
Cisco
Customer
Response
Center
Solution,
Cisco IP
phones,
Cisco
MeetingPlace
conferencing,
Cisco Unity
messaging
system, and
Cisco IP
Contact
Center.
Cisco WAAS
Online
Support Tool
Use this
Wide Area
Application
Services
(WAAS)
screen-sharing
session tool
to
troubleshoot
your
networking
issue.
Dynamic Configuration Tool
Find online configuration of Cisco products,
detailed compatibility information, and
intelligent feedback to streamline the ordering
process.
Gathering Basic Cisco CallManager Traces
Watch a short Flash presentation to learn more about Cisco's IP telephony solution. Specifically, learn steps for collecting basic CallManager traces, and see a list of common CallManager vocabulary terms. Cisco CallManager v.3.3(3)sr3 is used in the presentation.
IP Telephony Readiness Assessment
Confirm whether your organization has met common network design requirements for a high-availability Cisco IP telephony implementation.
Product Alert Tool
Establish a profile to receive e-mail updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.
Product Approval Status
Use this database to access product compliance certificates and declarations about electromagnetic compatibility (EMC), safety, and telecommunications compliance approvals, as well as country-specific approval status for regulated products in each country where Cisco products are sold. Warning: The database is not linked to the order-entry system, and orders for noncompliant products are not automatically blocked. It is the responsibility of the customer?s sales representative to ensure that compliance requirements are met before accepting the order.
Product Upgrade Tool
Request hardware upgrades, software on media or software that is not available in the Software Center, and physical copies of UniverCD documentation.
SNMP Object Navigator
Translate SNMP object identifiers (OIDs) into object names, search object names and descriptions, browse OID trees, and download MIB files.
Software Advisor
Find software compatible with hardware and with needed features, compare the features in different software releases, or research a software release.
Software Registration
Register your Product Authorization Key (PAK) or Software Serial Number or select from a list of product-oriented software registration forms.
Solution Finder for Modular Routers
Search by solution type, platform, LAN topology, WAN service, part number, or Cisco IOS Software release to find Cisco modular router products that meets your needs, including product descriptions, requirements, and Cisco IOS Software releases.
Special File Access
Enter the special access code you have been given by your Cisco support representative.
TAC Case Collection
Interactively diagnose common problems involving hardware, configuration, and performance issues with solutions provided by TAC engineers. For more information, view this video on demand.
Voice Codec Bandwidth Calculator
Plan capacity requirements for your packet voice network and determine the bandwidth used by different codecs with various voice protocols over different media.
) are available only to registered Cisco.com users with a 
