Who is EligibleTo join the program you must offer a communications service to the public over a network that you own and operate or obtain from a third-party connectivity provider. Requirements to JoinGeneral Requirements for Cisco Powered Service Designations
Additional Requirements Per DesignationConnectivity
Unified Communications
SecurityData CenterMobilityApplication PerformanceUse a Cisco application performance solution to deliver comprehensive set of WAN monitoring services for increasing network and application visibility, application awareness and control, and intelligent protocol acceleration. The solution enables IT organizations to identify application issues that adversely affect network performance, employee productivity, or revenue-generation activities, and take corrective actions as needed.
Business CommunicationsProvide IP-based telephony services, such as IP-Centrex, of the type traditionally provided by voice customer premises equipment, such as private branch exchange or key telephone systems. They include IP telephones and other equipment at the customer site, plus access to the public switched telephone network. It may also consist of a hosted unified communications system that provides the benefits of a converged IP communications network without having to own, manage, or maintain a unified communications system. The service integrates voice, video, and collaborative data applications into intelligent network communications solutions. The basic requirements are:
Hosting/ColocationMaintain a physical data center that is equipped to manage customer applications.
Integrated Service – Small BusinessOffer small businesses a hosted voice, video, and data solution, using the Cisco Smart Business Communications System (SBCS). Some providers may use the partitioning and branding capabilities of the Service Node to deliver an SBCS-based managed service through a value-added reseller.
Internet Services – ManagedDeliver secure Internet connectivity, using the Cisco Self-Defending Network architecture built on a secure infrastructure. Deliver a high-performance and reliable connection for users, regardless of their locations and access methods, protecting public-facing properties, such as web servers, DNS servers, mail servers, and CPE from undesirable network traffic, including denial-of-service (DoS) attacks and the DoS-like side effects associated with worm propagation.
This designation is available only to registered Cisco partners who undergo a third-party audit and qualify under the Cisco Managed Service Channel Program. IP TrunkingAlso called Session Initiation Protocol (SIP)-based trunking, this service provides an IP trunk from a provider’s location to an IP-enabled PBX or key system. It enables all voice, multimedia, and data to be carried in a single facility to and from the service provider and the end customer. The service provider provides basic connectivity, emergency services, dial-plan management, and operator services. Local and long-distance call connections are completed by the service provider.
IP Voice InfrastructureProvide a voice over IP (VoIP) interconnection to the public switched telephone network (PSTN). This interconnection provides an efficient “mobile office” type of service for both residential and small and medium-sized businesses. Most infrastructure components are especially suited for wholesale services for local loop unbundling and over-the-top partners.
IPsec VPNOffer the security and encryption features necessary to protect enterprise data, IP voice, and video traffic as it traverses the Internet or a service provider’s shared network. When combined with other Cisco IOS Software functionality, customers can build scalable, robust, and secure QoS aware VPNs relying on Cisco IOS IPsec functionality.
MPLS VPNProvide private IP networks with high-quality, secure, and any-to-any connectivity using Multi-Protocol Label Switching (MPLS). Deliver appropriate levels of latency, jitter, and packet loss to ensure the successful, concurrent handling of multiple types of traffic, especially voice and video traveling between customer sites. Classify and prioritize traffic flows from end to end, enabling service-level agreements for multiple classes of service.
Metro EthernetOffer native Ethernet connectivity to the Internet or other WAN services over traditional copper pairs, hybrid fiber-coax networks, or optical facilities, depending on distances and other factors. Different service offerings provide customer network interfaces at Ethernet/Fast Ethernet/Gigabit Ethernet speeds. Optical services may also be provided for point-to-point connectivity at either SONET/SDH levels, or directly from Wavelength Division Multiplexing equipment.
Mobile AccessDeliver high-speed Internet access, and voice, video, and data services from any location, anytime, anywhere. Offer this service across a network and/or across a wireless LAN, such as public access “hotspot” venues and guest-access locations.
Next Generation Broadband AccessProvide residential customers with a high-quality service experience for all their voice, video, data, and mobile needs. The access network supports home communications, entertainment, control, and IT service requirements for today and tomorrow. Support the following services:
Security - FirewallProvide proven Cisco firewall technology solutions to help customers better protect their business infrastructure. It supports network bandwidth optimization and anti-IP address spoofing.
Security – Intrusion Prevention/DetectionHelp mitigate a wide range of network attacks without compromising router performance by using intelligence and performance to accurately identify, classify, and stop malicious or damaging traffic in real time, enabling the network to defend itself.
Security - Network Admission ControlNetwork admission control helps ensure that the security posture for all endpoints in the network is in accordance with the company’s IT security policy and industry regulations. It allows access only for endpoints that are valid and have a compliant security posture and can quarantine access to noncompliant devices to prevent further infection in the network.
TelePresence ConnectionProvide the connectivity needed to support a new category of collaboration and conferencing technology that simulates face-to-face interaction through a life-sized video image of each remote participant. These images have fluid motion and ultra high-resolution, enhanced with CD-quality audio where each person’s voice originates from his or her image and is completely synchronized with the video.
This designation is available only to registered Cisco partners who undergo a third-party audit and qualify under the Cisco Managed Service Channel Program. TelePresence – Managed EndpointServices with this Cisco Powered designation offer a fully-managed Cisco TelePresence system, including the physical endpoints, environmental considerations, operational design, and administration and configuration support. The service must:
Unified Contact CenterProvide an IP-based, centralized infrastructure that can support many distributed sites, comprising a full suite of contact management services that can be implemented all at once or incrementally. It Deliver intelligent call routing, network-to-desktop computer-telephony integration, and multi-channel contact management over an IP network to contact center agents. Enable TDM-to-IP connectivity with Cisco VoIP gateways, and media termination with Cisco Unified IP phones.
Wide Area Application ServiceWide area application services accelerate and optimize the performance of any TCP-based application operating in a wide-area environment. It helps consolidate costly branch-office servers and storage into a centrally managed data center and deploy new applications directly from the data center, while still offering high performance for remote users.
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