As competition intensifies, ILEC, IXC and wireless carriers are focusing on streamlining operations and maintaining financial stability through cost control. And as revenues shrink, the need to diversify becomes more critical. The global service provider team in Cisco's Internet Business Solutions Group is helping major incumbent carriers define and drive new IP services into the marketplace, build solution capabilities and services that meet the needs of specific enterprise verticals, and increase the overall operations productivity of incumbent carriers.
"E-business isn't a separate initiative over in the corner. It's the framework on which we do all our strategic planning...With Cisco's help, we have increased our sales based on e-business processes, we have increased our revenues and have seen a significant cost improvement on both our internal and external processes."
—Terry Madonia, VP e-Business Strategy and Business Markets, AT&T
