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SCC for Indirect Resellers and Distributors (SMS3)

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SCC for Indirect Resellers and Distributors, formally known as SMS3, provides users a streamlined and globally consistent method to order, manage and register new and renewal service contracts. Users can also access key contract information thus enabling them to respond quickly and easily to expiring contracts.
SCC for Indirect Resellers and Distributors - SMS3

NOTE: Indirect Resellers (2-Tiers) and Distributors have a different login than Direct Partners (1-Tiers).

Click the 'Log In' button that best applies to you.

Indirect Resellers (2-Tiers) & Distributors (SMS3)

SCC for Indirect Resellers and Distributors (SMS3)

Go to Training Central to get up-to-date information on currently available training modules and access important reference materials.

* To access training within the SCC application, please click on the "help" link and select "Training Central".
1-Tier Partners / Enterprise & Direct Customers

SCC for Direct Partners (1-Tiers)


Log in button

Go to CSCC to learn about and login to Cisco Service Contract Center.

Login to Cisco Service Contract Center (CSCC)

Thank you for supporting the migration to Cisco Service Contract Center. As of August 1, Cisco Service Contract Center is the preferred solution for service management. We are committed to providing more functionality in Cisco Service Contract Center prior to completing the final phase of SCC retirement. Check here for future updates.

ATTENTION: Please be advised that creating the same line(s) on multiple quotes in both Cisco Service Contract Center and SCC is likely to cause your quote to fail when you proceed to order. To avoid this failure, please use one system when creating a quote.
News & Announcements

Announcements and past communications.
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First Time User?

A Cisco.com User ID is required to log into SCC for Indirect Resellers and Distributors. Click Cisco.com Registration to request a user ID. Once you have your Cisco.com ID, login to SCC to begin managing your service contracts.

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Questions & Answers

Find answers to the most frequently asked questions.

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Support

If you need assistance in accessing SCC for Indirect Resellers and Distributors or need additional help, please contact the following:

Service Support

  

Technical Support

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