Speed Issue Resolution With Diagnostics and Alerts
This award winning embedded support capability is available through Cisco SMARTnet Service and Cisco SP Base Service.
Your network is continuously monitored 24 hours a day, 365 days a year, to provide proactive network diagnostics for select Cisco devices. Problems can be identified before they affect your business. Cisco Smart Call Home offers:
- Visibility into your network through diagnostic reports
- Real-time trouble shooting and alerts
- Automatic generation of Cisco service requests to Cisco technical engineers
- Secure, reliable data transport
- Personalized Web-based portal to review Call Home messages, detailed diagnostics, recommendations, and inventory.
Getting Started
To begin using Smart Call Home:
- Download and install the appropriate OS for your device and network using the Supported Products Table for guidance.
- Select your product to access the appropriate Quickstart Guide:
- Configure your device and Register for Smart Call Home (approximately 30 minutes)
(Both modular and non-modular IOS are supported for Catalyst 6500)
Smart Call Home Overview
Data Sheet
Download Transport Gateway