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Unified Communications (IP Communications/VoIP)

Introduction

Unify Your Workspace, Enhance Your Business

Take collaboration to new levels. Streamline business processes. Reduce costs. Cisco Unified Communications combines voice, video, data, and mobile applications to make it all possible.

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LEARN THE BASICS

What is Unified Communications?

Combining data, voice, and video on a single, secure network, Cisco provides easy-to-use phone systems to help you minimize complexity, increase efficiency, and adapt quickly.

TECHNICAL DETAILS

How Does Unified Communications Work?

Cisco Unified Communications products include telephony features such as call processing and voice mail, and expand to incorporate call centers, collaboration tools, unified messaging, presence information, and system management.

SEE THE BENEFITS

How Can Voice Solutions Help Me?

With an integrated business phone system, you can save on costly phone bills, improve security against internal and external threats, integrate customer information, and give your employees more mobility.

Phone System Components

> More Unified Communications Products

 

> Smart Business Communications System

Got a small business?

We have solutions just for you.
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Business Resources

We have the support and financing options to help your business succeed.
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Brochures (3)

Cisco Unified Communications Interactive Overview (Flash)

Cisco Unified Communications Products Overview (Flash)

Cisco Unified Communications Solution Brochure (PDF - 3 MB)

Solution Overviews (1)

Benefits of Deploying Unified Communications on a Cisco Integrated Network

White Papers (9)

Cisco Unified Communications and the Smart Business Communications Architecture (PDF - 3 MB)

Cisco Unified Communications Blueprint (PDF - 1 MB)

Cisco Unified Communications Solution Blueprint (250 - 1500 Employees) - Abridged (PDF - 140 KB)

Cisco Unified Communications Solution Blueprint (250 - 1500 Employees) - Full (PDF - 920 KB)

Debunking the Myths of Unified Communications

Network Technology Integration Drives Business Success (PDF - 290 KB)

Presenting Cisco Unified Communications to BDMs in Global Markets

Presenting Cisco Unified Communications to BDMs in US and Asia-Pac Markets

Voice Security Primer: Protecting the Voice Infrastructure

Case Studies (22)

A Hosted and Managed Network Designed for Community Banks (PDF - 260 KB)

Aunt Martha's Youth Service Center Improves Patient care (Video)

Automotive Shop Improves Customer Service and Productivity

Baseball Team Champions Technology and Scores Big Win with Fans (PDF - 730 KB)

Canadian Film Studio Delivers World-Class Communications to Clients (PDF - 550 KB)

Cancer Treatment Centers of America Enhances Patient Care and System Efficiency with Rock-Solid Architecture (PDF - 260 KB)

Charles County Improves Citizen Services and Boosts Safety

Columbus Blue Jackets (PDF - 180 KB)

Columbus Blue Jackets (Video)

Insurance Firm Increases Responsiveness for Competitive Advantage  (PDF - 290 KB)

Insurance Firm Increases Responsiveness for Competitive Advantage (Video)

Kichler Lighting Connects Employees and Customers (PDF - 210 KB)

Kichler Lighting Connects Employees and Customers (Video)

Lumber Company Improves Responsiveness to Callers

Mid Atlantic Farm Credit Improves Customer Service (Video)

MPC Headquarters Travel with CEO

Optio Improves Customer Responsiveness (Video)

Rocket Software Takes Collaboration to New Heights (PDF - 150 KB)

Rosen Hotels and Resort (Video)

Sheffield Pediatrics - Case Study (PDF - 190 KB)

Swedish-American Health System - The Heart of the Medical-Grade Network

Vancouver Film Studios (Video)

Press Coverage (2)

'Must Have': Defining Your IP Phone System (PDF - 100 KB)

Video Telephony Gives Hospital Direct Line to Santa (PDF - 200 KB)

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